New Delhi, February 22, 2022: Bird Academy has partnered with the Sikkim Bio-Diversity Conservation & Forest Management Project, Department of Forests and Environment, Government of Sikkim to impart training and skills to 26 dynamic team members at the official Interpretation Centres (IC) in Sikkim, in the field of customer service, administrative duties, grooming & etiquette, communication and customer service.
The objective of this specialised training program was to provide knowledge, build confidence and a deeper understanding of their responsibilities, which will further enhance their customer service skills, which Bird Academy, a pioneer in the field of training and education especially in Travel, Tourism & Hospitality, recognises as imperative for outstanding performance and success. The importance of soft skills in today’s fast evolving world was also recognised by the Government of Sikkim who approached Bird Academy, New Delhi to train the team of 26 candidates from the level of Range Officers to Environmental Assistants having minimum educational qualification equal to or above graduate level.
Shri Karma Loday Bhutia, Minister of Forest, Environment & Wildlife, Mines, Mineral & Geology and Science & Technology, Government of Sikkim, appreciated the efforts of Bird Academy for facilitating the training program in Sikkim. He added that the participants should take back the learnings from the training to their respective interpretation centres and train village people on soft skills so that they are able to cater to both, domestic and foreign tourists, become better tourist guides and earn their livelihood efficiently. He also highlighted the abundant eco-bio diversity of Sikkim. The training program was very well received by the participants who expressed that the program will help them engage with various types of tourists and situations and help them perform their jobs proficiently.
Bird Academy, the institutional wing of Bird Group which has a glorious heritage of 50 years in the Travel, Tourism & Hospitality industry in India, is honoured to be chosen by the Department of Forests and Environment, Government of Sikkim to contribute meaningfully towards the growth of this industry in the region which is recognised as one of the most beautiful states of Incredible India.
Corporate Comm India (CCI Newswire)
